Terms version: September 28, 2026. Please save or print a copy for your records.
1. Agreement, business authority and eligibility
By clicking acceptance, creating an account, starting a trial, purchasing a subscription, or using BuildVecta, you agree to these Terms, the Privacy Policy, Acceptable Use Policy, Purchase & Refund Policy, Construction Disclaimer, Cookie Policy and any order form presented at purchase. If you use BuildVecta for a company, you represent that you are at least 18 and authorized to bind that company. If you do not agree, do not use the service.
2. The SaaS service and license
BuildVecta grants the subscribing contractor business a limited, revocable, non-exclusive, non-transferable right during the subscription term to use the hosted service for its own lawful marketing, sales, estimating, project administration and construction-business operations. The service is licensed, not sold. Authorized employees and approved team members may use the account under the owner's control and remain subject to these Terms.
3. Accounts, administrators and security
The account owner controls users, permissions, connected accounts and instructions given through the service. You must provide accurate information, protect credentials, use reasonable security, promptly remove former users and notify BuildVecta of suspected unauthorized access. You are responsible for authorized-user activity and may not share one login among unrelated businesses.
4. Authorized support access
You authorize trained BuildVecta personnel to access operational portions of your account when reasonably necessary for onboarding, requested support, troubleshooting, security, fraud prevention and maintenance. Access is role-limited and logged. Support personnel are not provided passwords, full payment-card or bank details, authentication secrets, or readable connected-service tokens.
5. Trial, recurring subscription and cancellation
The core subscription is $297 per month plus applicable tax after a 3-day free trial, unless a different written offer is displayed at checkout. A payment method is required at signup. Nothing is charged for the core subscription when the trial begins. Unless canceled before the trial expires, the payment method is charged $297 plus applicable tax when the trial ends and approximately monthly thereafter until canceled. The trial is limited to one per company and email.
Before checkout, the customer must separately consent to recurring billing. The account owner can cancel future renewals online through Billing & Subscription in the app. Cancellation stops future renewal charges and access ordinarily continues through the paid period. Pausing stops designated generation and automation while preserving the account as described in the app. Refunds are governed by the Purchase & Refund Policy. BuildVecta will provide notice of material price or renewal changes and any legally required reminders. Changes take effect only as disclosed and permitted by law.
6. Fees, taxes, add-ons and fair use
Subscription fees, advertising spend, gifts, postage, third-party purchases, takeoffs, permit services and optional add-ons are separate when identified at purchase. You authorize BuildVecta to charge approved amounts using its payment service and are responsible for applicable taxes other than taxes on BuildVecta's income. The current monthly plan is intended for one active contractor business and includes the allowances shown on the pricing and account pages. BuildVecta will not impose an overage charge without approval; an affected feature may pause when an allowance is exhausted.
7. Customer data and instructions
You retain ownership of content and business data you submit. You grant BuildVecta and its subprocessors a limited right to host, copy, transmit, transform and process that data only as needed to provide, secure, support and improve the service, comply with law and follow your documented instructions. You represent that you have authority and required notices or consents for plans, photos, contact data, messages, recordings, bids and other uploaded material. The Data Processing Addendum is incorporated when BuildVecta processes personal information for a business customer as a service provider or processor.
8. Connected accounts and third-party services
You may authorize BuildVecta to connect to your own Google, Meta, email, calendar, QuickBooks, payment or other third-party account. You choose the specific destination account and may disconnect it. BuildVecta uses its platform credentials only to operate the integration; subscriber campaigns, billing, posts and records remain associated with the subscriber's selected account. Third parties have separate terms, fees and availability. BuildVecta is not responsible for their acts, outages, policy changes or account restrictions.
9. Marketing, communications and platform compliance
You control audiences, contact lists, claims, offers, budgets and approvals. You must provide truthful information; obtain legally required consent for email, calls, recordings and advertising; honor opt-outs and do-not-call requests; maintain required sender identification and address disclosures; and follow Google, Meta and other platform rules. BuildVecta may block or pause activity that appears unlawful, deceptive, unauthorized or harmful. Advertising performance, leads, rankings, signed jobs, revenue and return on spend are not guaranteed.
10. Artificial intelligence and automated output
BuildVecta uses third-party artificial-intelligence providers, including OpenAI through its business API, for requested features. You understand that uploaded plans, photos, documents, messages and other relevant account data may be transmitted to those providers to process your request. Only upload data you have authority to share. Output is probabilistic and may be incomplete, outdated, inaccurate or similar to output for others.
You must independently verify all software output before relying on, publishing, sending or acting on it, including facts, quantities, prices, claims, recipients, deadlines, code requirements, measurements, drawings and professional conclusions. Human review is required for construction, permit, safety and financial decisions. You may not treat software output as legal, architectural, engineering, accounting, lending, safety or code-compliance advice.
11. Construction responsibilities
BuildVecta is software and administrative support—not a contractor, architect, engineer, attorney, accountant, lender, insurer, building official, employer, escrow agent or payment processor. It is not a party to agreements between subscribers and customers, subcontractors, suppliers, employees, lenders or agencies. The contractor remains responsible for licensing, supervision, safety, workmanship, warranties, contracts, prices, taxes, insurance, permits, inspections and legal compliance.
12. Intellectual property and feedback
BuildVecta and its licensors own the software, interface, workflows, templates, documentation, branding and other protected service materials. Except for the limited license above, no rights are transferred. You may not copy, resell, sublicense, scrape, reverse engineer, bypass limits, remove notices, or use protected portions to build or train a competing product, except where a restriction is prohibited by law. If you voluntarily provide feedback, BuildVecta may use it without restriction or payment, without identifying confidential customer data.
13. Confidentiality
Each party will use reasonable care to protect the other party's nonpublic business, technical and customer information and will use it only for the agreement. This does not cover information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. Legally compelled disclosure may be made, with notice when legally permitted.
14. Acceptable use and suspension
The Acceptable Use Policy is incorporated into these Terms. BuildVecta may suspend affected access or automation for nonpayment, security risk, unlawful conduct, spam, platform violations, abuse, unauthorized sharing, material breach or threats to users or service reliability. When practical, BuildVecta will provide notice and an opportunity to cure. Urgent protective action may occur without advance notice.
15. Availability, maintenance and changes
The service is provided on a commercially reasonable basis but no guaranteed uptime or service level applies unless stated in a signed order. Features may be improved, replaced or discontinued. BuildVecta will use reasonable efforts to avoid material disruption and give notice of material changes when practical. Internet failures, third-party platforms, carriers, government systems and events outside reasonable control may interrupt service.
16. Data export, retention and termination
You should export legally required records before cancellation. Following termination, access ends as stated in the app and active-system customer data is deleted or de-identified according to the Privacy Policy, subject to backups and lawful retention. Sections that by their nature should survive—including payment obligations, ownership, confidentiality, disclaimers, liability limits, indemnity and disputes—remain effective.
17. Disclaimers
To the fullest extent permitted by law, the service and output are provided “as is” and “as available.” BuildVecta disclaims implied warranties of merchantability, fitness for a particular purpose, title and noninfringement. BuildVecta does not warrant uninterrupted or error-free operation, preservation of every record, permit approval, bid or takeoff accuracy, construction outcomes, code compliance, savings, or results from third-party services. Rights that cannot lawfully be disclaimed remain unaffected.
18. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost opportunities, loss of goodwill, or loss of data arising from the service. BuildVecta's aggregate liability arising from the service will not exceed fees paid for the core service during the 12 months before the event giving rise to the claim. This limit does not apply where prohibited by law or to liability that cannot legally be limited.
To the fullest extent permitted by law, you agree not to bring a claim against BuildVecta arising solely from an inherent probabilistic error in software output that you were required to verify before use, and you waive such a claim. This waiver does not cover claims arising from BuildVecta's own gross negligence, willful misconduct, data-security obligations, or any right that cannot lawfully be waived. Nothing here eliminates a remedy that applicable law preserves.
19. Indemnification
To the fullest extent permitted by law, you will defend and indemnify BuildVecta, Milc Media LLC and their personnel from third-party claims arising from your customer data, business, advertising claims, communications, construction services, contracts, permits, personnel, legal violations or misuse of the service. BuildVecta will provide prompt notice and reasonable cooperation; you may not settle a claim in a way that admits fault or imposes obligations on BuildVecta without written consent.
20. Governing law and disputes
Washington law governs without regard to conflict rules. Before filing a claim, the parties will attempt good-faith informal resolution for 30 days after written notice. Any permitted court proceeding will be brought in state or federal courts serving Cowlitz County, Washington, unless applicable law requires otherwise. These Terms do not require individual arbitration or waive a right to a jury trial.
21. Changes to these Terms
BuildVecta may update these Terms for legal, security or service changes. Material changes will be posted with a revised effective date and, when required, sent to the account owner or presented for renewed acceptance. Changes do not retroactively alter accrued payment or dispute rights without consent.
22. General terms
These Terms and incorporated policies are the entire agreement for the standard service and supersede prior statements about it. A signed order controls only where it expressly conflicts. You may not assign the agreement without consent; BuildVecta may assign it in connection with a merger, sale or reorganization. Failure to enforce a provision is not a waiver. Invalid provisions will be narrowed or severed while the remainder stays effective. Electronic notices and signatures are permitted. Headings are for convenience.
23. Contact and legal notices
Questions, cancellation help and legal notices may be sent to help@buildvecta.com. Include the account email and enough detail to identify the matter.